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Support

Support can be obtained by sending your questions to support@april-16.co.uk.


 Request LicenceCode
Request LicenceCode
Have your licence details resent to you. You must already be a licenced user of an April16 product and know the email address you supplied when you purchased your licenced product.


 Installing and registering DayView OCX on Windows Vista
Some customers have experienced problems when trying to install or register the DayView OCX on Microsoft Windows Vista. The DayView OCX was originally developed using Microsoft Visual Basic 5 and has remained compatible with Visual Basic 5. This has caused some problems with the DayView OCX compatability with Windows Vista. We have the following solution:

 Installing and registering DayView OCX on Windows 2003 Server
Some customers have experienced problems when trying to install or register the DayView OCX on Microsoft Windows 2003 Server. The DayView OCX was originally developed using Microsoft Visual Basic 5 and has remained compatible with Visual Basic 5. This has caused some problems with the DayView OCX compatability with Windows 2003 Server. We have the following solution:

 Microsoft .Net Framework SP3 Hot Fix Available For Download
SP3 for Microsoft .Net Framework 1.0 and SP1 for Microsoft .Net Framework 1.1 broke compatibility with some ActiveX controls. You need to download a hotfix from Microsoft if you are experiencing the following error: "Invalid Primitive Type: System.Reflection.Missing. Only CLS compliant primitive types can be used. Consider using CodeObjectCreateExpression."

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